smallCRM

smallCRM

About this project

🎯 The Problem with Traditional SaaS

Ever been frustrated by a CRM that charges you $50/month for features you’ll never use, then another $25/month for “premium” support that’s actually just a slower response time? Yeah, we’ve been there too. Most SaaS companies seem to think their job is to extract maximum revenue while providing minimum value.

đź’ˇ Enter smallCRM: The Anti-SaaS Solution

smallCRM is a comprehensive multi-tenant SaaS CRM system built on a simple principle: help customers succeed while building a sustainable business. No hidden fees, no feature gating, no corporate nonsense - just a solid CRM that actually works.

🏗️ What We Built

Core CRM Features

  • Multi-tenant Architecture: Complete data isolation between companies (because your data should be yours)
  • Company & Office Management: Organize your clients and their locations efficiently
  • Employee Tracking: Keep tabs on your clients’ staff (in a non-creepy way)
  • Comprehensive Ticketing System: Handle calls, emails, and general support with full workflow
  • Role-based Access Control: Admins, managers, and employees - everyone gets the right level of access

The Billing System That Doesn’t Suck

  • Fair Pricing: $15/month per seat for core functionality
  • Addon Modules: Pay only for what you actually use ($8-25/month per seat)
  • No Monthly Fees: Just transaction costs, because we’re not trying to nickel-and-dime you
  • Subscription Management: Upgrade, downgrade, or cancel without jumping through hoops

Security That Actually Works

  • Two-Factor Authentication: Because “password123” isn’t cutting it anymore
  • Password Policy Enforcement: We’ll make you use strong passwords (for your own good)
  • Complete Data Isolation: Your data stays yours, period
  • JWT Authentication: Secure, stateless, and actually reliable

Email System That Actually Sends Emails

  • Password Reset: Works reliably (shocking, we know)
  • User Invitations: Onboard new team members without the chaos
  • Ticket Notifications: Keep everyone in the loop
  • Billing Alerts: Because surprise charges are the worst

🎪 The Business Model That Makes Sense

Instead of the traditional “tier system” that forces you into boxes that don’t fit, we use a per-seat + addon model:

  • Base CRM: $15/month per user
  • Addon Modules: $8-25/month per user (only if you actually need them)
  • No Setup Fees: Because charging to turn on a service is ridiculous
  • Transparent Pricing: Based on actual hosting costs + reasonable profit

🎯 What Makes This Different

  1. Customer-First Philosophy: We succeed when you succeed
  2. Fair Pricing: Transparent, cost-based pricing with no hidden fees
  3. Flexible Architecture: Add features as you need them, not when we decide to bundle them
  4. Real Multi-tenancy: Complete data isolation, not just a fancy database query
  5. Production Ready: Built for real businesses, not just demos

đź”® The Grand Vision

This isn’t just a CRM - it’s the foundation for a complete business ecosystem. Future modules include:

  • smallProject: Project management with time tracking
  • smallInvoice: Billing and invoicing automation
  • smallMarketing: Email campaigns and lead nurturing
  • smallAnalytics: Business intelligence and reporting

Each module can be sold independently while creating more value when used together - perfectly aligning with our “pay for what you need” philosophy.

🎉 The Bottom Line

smallCRM proves that you can build a successful SaaS business without the traditional corporate BS. It’s a CRM that actually cares about customer success, with fair pricing, transparent operations, and features that actually work.

Because in a world of overpriced, under-delivering SaaS products, sometimes the best solution is to build your own - and then share it with others who feel the same way.

Built with ❤️ and a healthy dose of frustration with traditional SaaS pricing models.